Order Tracking

At Zinuga, we want you to stay updated on your order every step of the way. Once your order is processed and shipped, you can track it easily online.

1. How to Track Your Order

After your order ships, you’ll receive a shipping confirmation email containing:

Your tracking number
A link to the carrier’s tracking page

Simply click the link or enter the tracking number on the carrier’s website to see the status of your shipment in real time.

2. Shipping Times

Processing: 1–2 business days (Mon–Fri)
Delivery: 2–5 business days depending on your location within the U.S.

Tracking updates are usually available within 24 hours of shipment.

3. Lost or Delayed Orders

If your tracking information shows a delay or your package seems lost:

Double-check your shipping address and tracking link
Contact us at support@zinuga.shop or +1 (301) 263-3294
We’ll work with the carrier to locate your package or arrange a replacement if necessary.

4. Damaged Packages

If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.
We will promptly arrange a replacement or refund at no additional cost.

5. Need Help?

For any questions about tracking or delivery, our team is ready to assist:

Zinuga
📍 6505 Landover Rd, Cheverly, Maryland 20785, United States
📞 +1 (301) 263-3294
📧 support@zinuga.shop
🌐 https://zinuga.shop