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Terms of service

Last Updated: [Insert Date]

Welcome to Zinuga. These Terms of Service ("Terms") govern your use of our website (zinuga.shop) and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.


1. Overview

This website is operated by Zinuga. Throughout the site, the terms “we”, “us” and “our” refer to Zinuga. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.


2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your province or territory

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction


3. Products and Services

We strive to ensure all product descriptions and images are accurate. However:

  • We do not guarantee that all information is error-free

  • Colors and images may vary depending on your device

  • We reserve the right to modify or discontinue products at any time


4. Pricing and Payments

  • All prices are listed in the applicable currency at checkout

  • We reserve the right to change prices at any time without notice

  • Payments must be made in full at the time of purchase

  • We use secure third-party payment providers to process transactions


5. Shipping Policy

  • We ship within Canada

  • Standard delivery time is 3–5 business days

  • Shipping is always free

Delays may occur due to factors beyond our control.


6. Returns and Refunds

We offer a 30-day return policy:

  • Returns are accepted within 30 days of delivery

  • Return shipping is free

  • No restocking fees apply

For full details, please refer to our Return & Refund Policy.


7. Order Cancellations

Orders can be canceled within 12 hours of placement. After this period, orders may already be processed and cannot be canceled.


8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Zinuga and is protected by applicable copyright and trademark laws. You may not use or reproduce any content without permission.


9. Limitation of Liability

Zinuga shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of our products

  • Delays or failures caused by external factors beyond our control


10. Indemnification

You agree to indemnify and hold harmless Zinuga from any claim or demand arising from your breach of these Terms or violation of any law.


11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Canada.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date.


13. Contact Information

For any questions regarding these Terms, please contact us:

Zinuga
426 Josephine Ave
Windsor, Ontario N9B 2L1
Canada

Email: esoukaina301@gmail.com
Phone: (581) 238-1025


By using our website, you agree to these Terms of Service.